What is the TJX Rewards® Access program?
From time to time, we provide different benefits in our stores. TJX Rewards®
Access is the newest of our TJX Rewards®
which can be used in your participating T.J.Maxx, Marshalls and HomeGoods stores. It's FREE and you automatically begin to accrue benefits
when you shop and use your TJX Rewards®
Access card. Please click here
for the list of participating locations.
What are the benefits of the program?
- Exclusive shopping hours at T.J.Maxx, Marshalls & HomeGoods
- Special information on new merchandise and store openings
- Surprise and delight benefits, chances to win unique fashion experiences & more
Are benefits the same everywhere?
From time to time, we provide different benefits in different regions. By providing a certain benefit to a limited group of customers,
we will be able to better consider your input. Have feedback for us now? Great! Send an email to
and let us know how you like it.
Is this a credit card?
No, but TJX Rewards®
Access is part of the integrated TJX Rewards program which separately offers a credit card. For more information
about the TJX Rewards®
Credit Card program, please visit www.tjxrewards.com
How do I sign up?
Simply go to the sign up page here
and enter the 19 digit number that's on the back of the card you received in
the store. Then, enter your name, address, email address and password, and read and agree to the TJX Rewards®
How do I activate/register my card?
Simply go to the sign up page here
and enter the 19 digit number that's
on the back of the card you received in the store.
Then, enter your name, address, email address and password, and read and agree to the TJX Rewards®
Click "REGISTER NOW" and you'll be signed up!
How do I receive benefits?
Your TJX Rewards® Access benefits will be delivered by email or U.S. postal mail.
Is this program available in my store?
Yes it is! Please click here
for the list of participating locations.
What kind of TJX Rewards® Access benefits will I get?
Once you've made 3 qualifying purchases in a 12 month period, you'll receive 1 invitation to exclusive shopping hours at
T.J.Maxx, Marshalls or HomeGoods or other designated events. These events will be held in different stores each
month. Additionally, you'll receive special info on new merchandise and new store openings, surprise and delight
benefits, chances to win unique fashion experiences & more.
How will I know if I've earned the next TJX Rewards® Access benefit?
If you have qualified for the next TJX Rewards®
Access benefit, you will receive an email or you can go to
the member login
. You will see a Member login box.
On the My Membership page, you will be able to see if you've earned your next TJX Rewards®
When will my TJX Rewards® Access benefits be updated?
Typically it takes about 72 hours for you to see your TJX Rewards® Access benefits updated online.
Can I participate in the program if I don't have a computer/email access?
Not at this time. TJX Rewards® Access benefits are primarily delivered by email, so email is required to participate.
Why do I have to register my card?
In order to receive full benefits, you need to register your TJX Rewards® Access card. The card number corresponds with your account information to ensure we
can accumulate all of your qualifying purchases and provide you full Program benefits.
I did not get offered a card in store.
We are sorry you did not get offered a card in store. At this time, we are unable to provide you a card via postal mail or in an electronic version.
Cards are only offered in store, but check back often. Please click here
to find a store near you.
Do I need to go into a store to get a card?
Yes. At this time, we are unable to get you a card via postal mail or in an electronic version.
I already have the TJX Rewards® Credit Card. Do I need a separate card for this program?
If you have the TJX Rewards®
Credit Card, you do not need a separate card to earn benefits under the TJX Rewards®
Access program. We will need
your email address in order to receive your notice about your TJX Rewards®
Access benefits. To provide your email address, simply
or call 1-866-517-4685 (Monday-Friday from 9am-6pm EST) to link your TJX Rewards®
Credit Card with a TJX Rewards®
Do I earn more points toward the TJX Rewards® Credit Card Program by joining the TJX Rewards® Access Program?
No, there are no extra points for the TJX Rewards® Credit Card Program. The Credit Card Rewards program shall continue to operate separately subject to the TJX
Do I need to use my TJX Rewards® Access card with every purchase?
If you are a TJX Rewards® Credit Cardholder, your TJX Rewards® Credit Card will automatically calculate TJX Rewards® Access purchases for
benefits after you've registered. If you are not a TJX Rewards® Credit Cardholder, you do need to use your TJX Rewards® Access Card with each
purchase in order for the purchase to be credited to your TJX Rewards® Access Account. To be eligible for all the Program benefits, you need
to use your TJX Rewards® Access Card at least three (3) times within a twelve (12) month period. Qualifying purchases must be made at three
(3) separate stores and/or three (3) separate days to qualify.
I forgot my card on my last purchase. How can I get credit?
If your purchase was recent, we have the ability to review and confirm the transaction, and can adjust your account to reflect the
purchase upon validation. Please click here
for more details and to begin this process.
I lost my card. How can I get a new one?
At this time, we are unable to provide you a card via postal mail or in an electronic version. Cards are only offered in stores. Please click here
to find a store near you.
I received a new card in store. Can I link it to my old card?
Yes. Go to www.tjxaccess.com
. Once you log in, go to the My Membership page to edit your profile. There is a box that says
“Did you receive a new card?” You can type in your new 19 digit card number in that box and your accounts will be linked.
I'm using my card, but I'm not receiving TJX Rewards® Access benefits.
To qualify for all Program benefits, you need to make at least three (3) qualifying purchases within a twelve (12) month period. Each purchase will be added to
your account when you use your card. If you have made three (3) purchases in a twelve (12) month period and have not received credit for all of your
purchases, please email us at email@example.com
or call 1-866-517-4685 (Monday-Friday from 9am-6pm EST) for resolution.
Please also remember to check your SPAM or JUNK folder within your email system, as invitations to events can inadvertently land there. To ensure you'll always receive your benefits emails,
please add firstname.lastname@example.org
to your email address list.
Where can I find my membership number?
Your membership number is the 19 digit number on the back of the card you received in-store. Please click here
to go to the join now page, where you will see an image of where your membership number is on your card. For Credit Cardholders, your member number is your
Credit Card number. Credit Cardholders do not need a separate card.
Why do you need me to provide the registration information and/or email?
We need the registration information to enable us to create your account for purchases accrual, and provide your benefits.
Can someone help me register my card?
Yes. You can either email email@example.com
or you can call 1-866-517-4685 (Monday-Friday from 9am-6pm EST) for
assistance with registration.
When will I receive my event invite?
, you’ll receive an invitation to the next TJX Rewards®
. If you've made more than 3 purchases, your benefits continue to
accrue. Check the store locator page
to see if there is a participating store near you.
I lost my invite. Can I print a new one?
Yes. Invites are sent by email, so you can simply reprint your email. If you do not have the email, please email us at firstname.lastname@example.org
or you can call us at 1-866-517-4685. We may be able to reissue you a new invite, subject to verification of your eligibility.
The time of the event isn't convenient for me.
Unfortunately, these events only happen a minimum of once per benefit period. We will try to provide notice in advance to help you plan ahead.
I never received my event invite.
If you've earned your TJX Rewards®
Access benefits and you did not receive your email invite, please check your SPAM filter within your email.
If your invite is not in your SPAM filter, please email us at email@example.com
and we may be able
to reissue you a new invite, subject to verification of your eligibility.
Can I bring a friend to an event?
Yes, but he/she needs to be accompanied by you and may be required to complete a Release of Liability or similar documentation as requested by TJX at such time.
Let them know that registering is free! They can pick up a TJX Rewards® Access card the next time they are in the store and join the Program!
Do I need my invitation to get into an event?
Yes. Please print your event invite and give it to a store Associate when you arrive. If you do not have a printer, please notify the store Associate when you arrive.
Plus, don't forget to bring your TJX Rewards® Access card.
NO PURCHASE NECESSARY; Monthly Sweepstakes 3/24/2015 through 3/31/2016; open only to U.S. and D.C. residents, 18+, who have a TJX Rewards Access Card
but either have not registered the card or have not completed their member profile as of their date of entry; see Official Rules at
www.tjxaccess.com/contest/HandbagSweepstakes for odds and complete details; limit one (1) entry per person;
void where prohibited. Sponsor: The TJX Companies, Inc.
**Subject to credit approval. See Rewards Program Terms for details.
The TJX Rewards® Credit Card and TJX Rewards® Platinum MasterCard® are issued by Synchrony Bank. The TJX Rewards®
Platinum MasterCard® is issued pursuant to a license by MasterCard® International Inc. MasterCard is a registered trademark of MasterCard International Incorporated.